Features

The following are the features included in the various configurations of the MLS Service Writer and Auto Shop Writer. Which features are included depends on the configuration you select when purchasing, or renting, a license to use the products. While all features are available, some may not be included in the configuration you select.

ALL PRODUCTS INCLUDE

Windows 8 Professional

Windows 7 2000 / XP Professional / Vista Business or Ultimate

Windows Tablet ( Touch ) capable

Windows Peer To Peer ( * = OK for light use )

Windows Client Server capable ( with optional Advantage Database Server )

Remote site workstaion connection via internet ( With ADS )

Support via email

Support via chat & online connection

Telephone support with actual technician

License Option: Rental

License type: Purchase

WORKORDER DEVELOPMENT

Integrated credit card processing

Track service vehicle/job and client

Decode VIN number ( CARFAX ) or Make/Model/Submodel listing

View CARFAX service history in workorder, vehicle or appointment screens

Purchase Order # support

Odometer/meterr In and Out

Alternate Billing accounts

Quotations

Recommendation History

Preventative Maintenance Scheduler w/ automatic tracking

Full browse parts entry

Full browse labor entry

Add stocking parts from inventory

Remember non-stocking parts for fast re-entry and sales history

Cross reference of parts

Automatic part substitution

Alternate part reference

Post to purchase orders from workorder

Parts picklists ( 50 items per code )

Labor Glossary Codes ( unlimited lines
per code )

Comprehensive labor detail

Save new labor entries to glossary from
workorder

Labor time history

Kits ( Parts and Labor with a single
code )

Detailed service recommendations on workorders

Estimate revision logs contact time and
details

Deposits on workorders

Automatic totals

Support for multiple sales tax rates

Payment posting per workorder

Print to screen, file, or printer, or Email PDF

Print directly to fax modem

Print technician’s worksheet

Instant job costing summary on screen, with graph

Automatic parts ordering via the Internet

Email communications direct to clients

Convert appointment to invoice ( adds vehicle, client, parts, and labor, notes)

Email Estimates / Invoices direct to
clients

Workorder activity auditing with report ( financial )

INVENTORY

Full parts editor

Browser displays full parts detail on
screen while navigating list

Track stocking levels

Cross reference parts

Full sales totals

Core tracking

Automatic attached parts for individual
items (using picklists)

Vendor tracking

Automatic superceeded by substitution

Full 5 levels of pricing

Price tables for automatic recalculating

Comprehensive purchase order system

Full stock input to inventory, workorders

Core processing

Automatic price recalculation

Complete report of inventory activity

Inventory sales report

Inventory below minimum report

Filtered reports

Shelf labels

Parts by location

Price Catalog with Conversion utilities
for parts vendors

Stocking and Non-Stocking parts in one
file for better tracking

Vendor change utility

Stock balancing

Current Month / Year-to-date tracking

Current year’s tracking of all monthly
sales

Markup tables

Stock deletion utility

Change location utility

Lost sales tracking

Email PO’s to vendor

Tracking of all sales by indivudal months

Full sales history of non-stocking parts

CLIENT SERVICES

Edit client data

Edit vehicle data

Automated email interface for client
communication

Customer follow up options:

– Formal letters

– Postcards

– Listing for office use

– Labels

– Selected by vehicle data ( mileage,
date of service, type, etc. )

– Selected by customer information

– Selected by previous recommendations

– Selected by previous service codes

– Selected using preventative maintenance
scheduler projections

Client and Vehicle listings

Automatic follow up email system: Thankyou, 30,60,90,120 day reminders

Letter text editor

Connects to external Microsoft Word

Post card text editor

Vehicle license change utility

Client and vehicle deletion utility

Service rendered by Client summary report

Service rendered per Vehicle summary report


GLOSSARY SYSTEM
Parts pick list – up to 50 items per code
Labor glossary – up to 30 description lines per code
Labor glossary – unlimited description lines per code
Kits – Blends up to 6 pick lists with up to 6 labor codes

REPORTS ( see Accounting for additional reports )
Daily income totals
Daily drawer report
Parts utilized summary
Labor rendered summary – itemized for each technician w/ profitability
Job costing summary
Completed work listing
Summary by service writer
Summary by service code
Summary by recomendations
Summary of sublets
Summary by client category codes
Workorder Journal
Listing of active workorders
Listing of completed workorders
Full range of graphs with user reformatting
Individual Vehicle service cost history
Summary of services by department
Date specific, and date range, service listing for client calls
Summary of revisions by staff members
Service writer average
Specific part number sales history for given dates
Sales tax summary
Credit card processing summary
Individual workorder audit report
Complete inventory listing
Sales report from inventory
Parts stocked below minimum list
Inventory report filtered by your criterion
Part shelf labels
Parts by location listing
Catalog of stocking parts
List of parts on order
Quick total of parts filtered by your criterion
Lost sales report
Outstanding core listing
Core to return to vendor listing
Parts exceeding specified number of days past purchase
Client / Vehicle lists
Summaries of service totals by clients (various)
Glossary reports for parts, labor, kits
All reports can be viewed, printed, emailed or faxed
Many reports can be created in an Excel worksheet
Many reports have user selected dates and filtering
New reports are constantly being added with user requests

SPECIAL FEATURES
Service History: Parts and Labor w/ full detail “drill down”
Calculator
Speedy Quotation System for verbal estimates
Appointment Scheduler tied to instant invoice creation ( vehicle, client, parts, labor added from appointments with 1 keystroke ) including verbal quote system, repetitive appointments, full featured / multiple task, parallel appointments and full printout capability.
Telephone book
On-line Notebook
Save digital pictures and link to vehicle, client, workorder, part, vendor and employee – 1 to many, many to 1
Graphics saved with Notebook
External programs interface – CD Catalogs, Labor Guides, etc.
Shop wide messaging system between devices / employees

INTERNET CONNECTIVITY
E-Mail to Clients, Vendors, and Employees
E-Mail all printed output to any address
Google maps for clients and vendors
Automatic FTP Registration / Updating of the system

INCLUDED TOOLS
File Editor
User data entry repair utilities
Internal Backup of ASW 9 files
Automatic updating to keep your system current
Automatic data submission to add in services
Interfaces and Accounting

Integrated Charge It Pro or Acquirint Credit Card Processing
Workorders and clients Integrated to Quick Books
Integrated CARFAX VIN decoder, license to VIN, and service histories
Interface to CustomerLink
Interface to Mechanic Net
Interface to Real Time Labor Guide
Integrated to Royalty Rewards
The Accounting Integration provides the following:
ACCOUNTS RECEIVABLE
Full client editing	Charges / Payments / Balances
Current charges hot key from workorder	30 / 60 / 90 day account aging
Multiple billing cycles	Account Notes
Open item accounting	Posting of charges and payments on same screen
Automatic workorder posting	Detailed statements
Overdue account processing	Reports: Account listing, balances due, individual account history, transactions, past due summary, write offs, monthly totals

ACCOUNTS PAYABLE
Edit vendor data	Charge / Payment totals
Current activity summary	30 / 60 /90 day aging
Multiple payment cycles	Fully integrated to ASW
Spread charges in G/L while processing a charge	Write single checks
Open item accounting	Batch check processing
Period worksheets	Past due account processing
Reports: Vendor listing, individual summary, listing of balances, transactions, past due accounts, worksheets, cash paid out, monthly totals, 1099 detail, 1099 Misc.

GENERAL LEDGER
Current totals	Budget
Previous year totals	Ledger posting
Transaction editor	Multiple closing of a period
Balance analysis	Reports: Chart of Accounts, summary, trial balance, transactions, profit/loss, balance sheet, account auditor, profitability formulas
Repair utilities

PAYROLL
Full employee data	Employee classifications
Pay weekly, biweekly, semi-monthly, monthly	Pay by flat rate, hourly, commission, salary, draw, or combo
Sick pay	Vacation pay
Advances	Individualized deductions ( unlimited )
Calculates federal taxes	Calculates state taxes
Tax table editor	Time clock
Reports: Employee listing, individual summary, period summary, quarterly totals, year to date summary, deduction summary, tax summary, print W-2 and Form 941	Automatic time tracking posted directly from workorders to payroll with full audit capability

BANK ACCOUNTS
Multiple accounts	Check writer – manual or printed
Deposits / Charges	Account reconciliation
Registers	Check editor
Check void processing	Reprint checks
Outstanding checks	Check printing – multiple styles
Bank charge / interest posting	Check history file