Returns

There are times when you have inventory items that need to be returned because they are overstock, or defective, or the wrong part was sent.  This menu option will allow you to process returns, including the accounting, in a very easy manner.

Select the Vendor

Returns are "per vendor" so your first prompt will be to select the vendor.  Browse through the list, or use the search, to find the correct vendor, and then select the Accept button.

The system will now present the vendor code, vendor name, the date, and the return credit reference number.

Add the parts

Initially there are no parts on the list.  You must press the Add button for each part you will be returning.  This is an immediate process, so you will enter all of the parts for this return now.  You cannot save and return to the process later.  However, you can handle additional returns as the need arises.  You will want to fill in the following information for each part added, and when you are finished, be sure to press the Save button to retain the information on that part.

•Part Number

Enter the partnumber of the item you are returning.  If it is in the inventory listing, all of the additional information will be then added to the form when you press the Tab key.  If not, you will need to type it in.   Be sure to always use the factory specified part number

•Description

This is the description of the part.

•Inventory ?

This should be checked if it is a stocking item

•Quantity Returned

The system will suggest the number of items remaining in stock.  Change this field value to reflect the actual number you intend to return.

•Credit per Unit

Enter the amount you will receive for each item returned.  DO NOT ENTER THE TOTAL AMOUNT.  Calculate this as a quantity one credit amount.

•Reference

Add a note here that reflects the RMA number, or other reference that indicates why the return is being made.

Complete the processing

When you finish entering the parts to be returned, select the Exit button.  The system will confirm that you want to process these parts, and then it will adjust the inventory records, and handle the accounting in the Accounts Payable and General Ledger Sections.  Finally, it will print a hard copy credit invoice for your records.