Signatures and Summaries

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Signatures and Summaries

 

Credit Card Receipt Processing

When a credit card payment is processed through MLS 2026, the transaction details are printed directly on the:

•invoice

•customer receipt

The system records important payment information including:

•card type

•authorization information

•payment amount

•transaction references

MLS 2026 supports:

👉 up to four separate credit card transactions

on a single workorder.

This is useful when:

•splitting payments

•combining payment methods

•processing partial approvals


Electronic Signature Capture

If your merchant provider includes a:

•signature terminal

•customer-facing payment device

the customer may sign electronically during payment processing.

When the customer signs:

•the image is saved automatically

•the signature is attached to the transaction

•the signature prints on the final invoice

This provides a clean and professional authorization process.


Manual Signature Authorization

If a signature terminal is not being used:

⚠️ always have the customer sign the printed invoice copy.

The customer should also sign the:

•authorization line

printed below the credit card transaction details.

This creates a physical authorization record for:

•charge verification

•customer disputes

•accounting documentation


sign   Workorder Signature Capture

MLS 2026 also supports customer signatures directly within:

•Estimates

•Workorders

•Final Invoices

To capture a signature:

•open the workorder

•select the Sign button

•the signature terminal will prompt the customer

When the customer presses:

•OK

on the signature device:

•the image is saved automatically

•the signature prints on the final invoice

This helps document:

•estimate approvals

•work authorization

•invoice acceptance

•customer pickup confirmation


Transaction Summary Reports

MLS 2026 includes detailed reporting for merchant activity.

Reports are available from:

•Reports → Workorders

•Finance → Merchant Services

using the:

•Credit Card Report

option.


Credit Card Summary Reports Include

The reports provide:

•transaction dates

•invoice references

•payment totals

•card types

•refunds and credits

Transactions are grouped and summarized by:

•card type

to simplify:

•balancing

•merchant reconciliation

•bookkeeping review


Date Range Reporting

When generating reports, you may specify:

•beginning date

•ending date

This allows you to review:

•daily activity

•weekly batches

•monthly totals

•historical transactions


Why These Features Matter

Integrated signatures and reporting help protect the business by providing:

•proof of authorization

•payment verification

•dispute documentation

•accurate audit trails

They also reduce:

•paperwork

•filing requirements

•lost receipts

•duplicate processing


Best Practices

For the best protection and reporting accuracy:

•Always obtain customer signatures

•Review merchant reports daily

•Match merchant summaries to deposits

•Retain printed invoices when required

•Verify refunds carefully

•Reconcile merchant activity regularly


Recommended Companion Sections

This section works closely with:

•Merchant Services Overview

•Credit Card Processing

•Refund Processing

•Workorder Processing

•Banking Reconciliation

•Merchant Services Reports

Together, these sections provide a complete payment authorization and tracking workflow within MLS 2026.signature.  When they press the OK button on the device, the signature will be saved and printed on the final invoice.