To process a credit card payment, from either:
•the main Workorder List screen
•or from within an active workorder
select the
👉 
Pay button.
When the payment screen appears, select the
👉 
Credit Card button.
Entering the Payment Amount
MLS 2026 will prompt you for the amount to process.
By default, the system displays:
•the remaining balance due
However, you may change this to:
•any partial amount
•a split payment amount
•a deposit amount
MLS 2026 supports:
👉 up to four separate credit card transactions
on a single workorder.
This allows clients to:
•split payments across multiple cards
•combine card and cash payments
•distribute charges between accounts
Gravity Payments Processing
When using:
•Gravity Payments
MLS 2026 will display a confirmation screen asking whether the customer has completed the transaction on the terminal device.
⚠️ Important:
WAIT for the customer to:
•insert, swipe, or tap the card
•complete any prompts
•sign on the terminal
Only after the customer fully completes the process should you answer:
•Yes
The transaction data will then:
•save automatically
•attach to the workorder
•update accounting records
360 Payments Processing
When using:
•360 Payments
most customer interaction takes place directly on the payment terminal.
The customer will be prompted for:
•card approval
•signature
•confirmation responses
MLS 2026 will automatically receive the completed transaction information from the terminal once approval is complete.
Completing the Transaction
After approval:
•the payment is saved
•the invoice balance is updated
•accounting records are posted
•merchant records are stored
The transaction automatically updates:
•Workorders
•Accounts Receivable
•Banking
•General Ledger
as appropriate.
Printed Receipt and Signatures
The final invoice will include:
•credit card transaction information
•approval details
•payment totals
•customer signatures (if captured electronically)
This creates a complete authorization and accounting record directly on the invoice.
Best Practices
For the smoothest processing experience:
•Wait for terminal completion before confirming transactions
•Verify payment amounts carefully
•Obtain customer signatures whenever possible
•Confirm balances update properly
•Review merchant reports daily
•Reconcile deposits regularly
Important Reminder
If a transaction is approved on the terminal but not saved to the workorder:
⚠️ stop and verify the payment immediately before retrying the charge.
This helps avoid:
•duplicate charges
•customer disputes
•reconciliation problems
Recommended Companion Sections
This section works closely with:
•Merchant Services Overview
•Signatures and Summaries
•Workorder Processing
•Banking Reconciliation
•Merchant Services Reports
•Merchant Services Troubleshooting
Together, these sections provide a complete integrated payment processing workflow within MLS 2026.