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<< Click to Display Table of Contents >> Navigation: MLS 2026 Fully Integrated Accounting > Accounts Receivable > Overdue A/R payments |
When clients fall behind on payments, your cash flow is directly affected. If too many accounts become overdue, it becomes harder to meet your own obligations and keep operations running smoothly.
That’s why it’s important to know:
•Who is overdue
•How late they are
•What follow-up has already been done
MLS 2026 provides the Overdue function to help you monitor and manage late accounts effectively.
When you open the Overdue option, MLS 2026 displays a four-section window:
Displays:
•Client name
•Account number
•Total balances
Shows all collection notes for the selected account.
Displays:
•Recent charges
•Payments
•Open invoices
A list of all clients with overdue balances.
•As you scroll through the list, the other sections update automatically
•This allows you to review each account quickly and take action
Each time you contact a client, record:
•Date
•Time
•What was discussed
•What the client committed to
4/12 – 10:15 AM – Called client. Said “the check is in the mail.” Will follow up in one week.
If the promised payment does not arrive:
•Follow up again
•Ask the client to verify or replace the payment
Good notes:
•Prevent misunderstandings
•Provide a clear history of communication
•Support consistent follow-up
•Help resolve disputes
The Notes field supports full word-processing features (see General Concepts).
⚠️ Always select OK to save your notes.
Using a telephone headset makes this process much easier:
•Talk and type at the same time
•Record accurate notes during the call
Review overdue accounts at least once per week.
Consistent follow-up:
•Keeps payments coming in
•Reduces the chance of accounts becoming seriously delinquent
•Maintains better client relationships
•Prevents unexpected cash flow problems
Be:
•Consistent — follow up regularly
•Professional — keep communication clear and respectful
•Persistent — don’t let accounts drift without action
Friendly, steady follow-up is one of the most effective tools you have for keeping Accounts Receivable under control.