The:

👉 Labor Glossary System

is used to add:

•labor operations

•service descriptions

•recommendations

•inspection details

directly onto workorders using:

👉 simple glossary codes.

This is one of the most powerful and time-saving features within MLS 2026 because it allows service personnel to create:

•detailed

•accurate

•professional

workorders with only a few keystrokes.

Labor Glossaries greatly improve:

•workorder speed

•consistency

•communication

•employee training

•customer confidence

throughout the entire service writing process.

Purpose Of Labor Glossaries

A Labor Glossary allows:

👉 complete service descriptions

to be stored under:

👉 a simple code.

Instead of repeatedly typing lengthy repair explanations, the operator simply:

•enters the glossary code

•performs a lookup

and the complete description is inserted automatically into the workorder.

The inserted text may then be:

•edited

•expanded

•customized

for the specific repair situation.

Description Capacity

Each Labor Glossary may contain:

👉 up to 30 lines of text.

Each line supports:

👉 60 characters

for a total capacity of approximately:

👉 1800 characters.

This provides enough space for:

•detailed repair explanations

•inspection notes

•recommendations

•procedural details

•maintenance descriptions

while still allowing very fast workorder generation.

The Editing Window

The editing window displays:

👉 five lines at a time

but may be:

•scrolled

•expanded

•edited

throughout the full 30-line description area.

The editor uses:

👉 automatic word wrap

to move words to the next line when necessary.

This simplifies text entry and helps maintain:

•clean formatting

•professional appearance

•readable descriptions

Recommended Writing Style

For best presentation:

👉 it is strongly recommended that:

•the service title appear on the first line

•the first line be entered in ALL CAPITAL LETTERS

This creates:

•a professional appearance

•better readability

•clearer workorder structure

Detailed Service Formatting

Additional lines should normally use:

•upper and lower case text

to describe:

•work performed

•procedures completed

•inspections made

•recommendations provided

Many businesses format services using:

👉 dash-style activity lists

such as:

•Removed worn brake pads

•Resurfaced front rotors

•Cleaned and lubricated caliper slides

•Road tested vehicle

This creates very professional-looking invoices and estimates.

Avoiding Abbreviations

⚠️ Abbreviations are strongly discouraged.

The goal of the Labor Glossary system is:

👉 clear customer communication.

Abbreviations may:

•confuse customers

•create misunderstandings

•reduce professionalism

•contribute to disputes

Clear, complete descriptions:

•improve customer confidence

•reduce confusion

•provide better legal protection

for the business.

Full Screen Editing

Selecting:

👉 Edit

opens the complete description in a popup editor.

This makes:

•reviewing

•formatting

•revising

•proofreading

much easier.

Voice Dictation Support

MLS 2026 also supports:

👉 voice dictation

within the editor.

Selecting the:

👉 microphone button

allows operators to:

•dictate descriptions verbally

•speed text entry

•simplify detailed explanations

This is especially useful for:

•long repair descriptions

•inspection results

•recommendation notes

AI-Assisted Editing

If an AI account is configured:

👉 the AI button

can assist with:

•spelling correction

•grammar review

•professional wording

•clarity improvement

The operator may:

•accept the revised text

•continue editing manually

•save the improved version

•exit without changing the original text

⚠️ The AI tools improve communication clarity only.

They do NOT alter:

•pricing

•labor units

•accounting data

•operational information

Labor Glossary Data Fields

Once the description is complete:

👉 the operational data fields may be configured.

These fields control:

•pricing

•labor calculations

•taxability

•workorder behavior

Code

The:

👉 Code

is the shortcut entry value used to locate and insert the glossary item.

Codes should be:

•logical

•organized

•easy to remember

following the coding structure discussed in:

👉 Glossary Concepts & Coding Structure.

Summary Description

The:

👉 Description Line

is the short summary displayed:

•on lookup screens

•workorder summary screens

•labor review displays

This line helps users quickly identify the operation.

⚠️ This summary does NOT print on the final workorder or invoice.

Estimate Charge

The:

👉 Estimate Charge

represents:

•the anticipated customer price

•estimated package pricing

•combined service estimates

This is often used for:

•diagnostics

•packaged services

•bundled pricing

•estimates including labor and parts

Labor Charge

The:

👉 Labor Charge

is the amount charged to the customer for the service.

Two calculation methods are supported.

Fixed Price Method

If a Labor Charge is entered:

👉 that amount is used directly.

No additional labor-rate calculation occurs.

This is useful for:

•fixed-price services

•menu pricing

•packaged maintenance

Unit-Based Calculation

If no Labor Charge is entered:

👉 MLS 2026 automatically calculates the charge

by multiplying:

👉 Labor Units × Shop Rate.

This provides flexible labor pricing based on:

•service time

•labor rates

•pricing structures

Multiple Pricing Levels

Each Labor Glossary supports:

👉 five pricing levels

corresponding to:

•Retail

•Wholesale Level 1

•Wholesale Level 2

•Wholesale Level 3

•Wholesale Level 4

This allows flexible pricing structures for:

•retail customers

•fleet accounts

•warranty companies

•wholesale clients

Labor Units

The:

👉 Labor Units

field stores:

•estimated service time

•flat-rate hours

•labor standards

Examples:

•1.5

•2.0

•4.8

These units:

•assist pricing

•support payroll calculations

•aid productivity tracking

⚠️ Labor Units are stored internally but are NOT printed for the customer.

Taxable Labor

If labor is taxable:

👉 check the Taxable option.

This serves as:

👉 the default setting

when the labor is added to the workorder.

The setting may still be modified during:

•workorder editing

•invoice preparation

if necessary.

Linked Labor Codes

MLS 2026 supports:

👉 linked labor glossary codes.

This allows:

👉 one labor operation

to automatically insert:

👉 additional labor operations.

This process is known as:

👉 Linking.

Why Linking Is Valuable

Linking is extremely useful for:

•maintenance packages

•repetitive service procedures

•inspection programs

•standardized repair sequences

For example:

👉 a major maintenance service

might automatically insert:

•oil service

•lubrication

•safety inspection

•spark plug replacement

•fluid inspection

through linked labor codes.

Example Of Linked Services

👉 60,000 Mile Service

might include:

•major inspection

•tune-up

•oil service

•safety check

•fluid replacement

Each linked code can call:

👉 additional glossary entries

automatically.

This creates:

•extremely fast workorder generation

•consistent maintenance procedures

•standardized customer communication

Benefits Of Labor Glossaries

Labor Glossaries help:

•reduce typing

•improve consistency

•standardize operations

•simplify employee training

•improve professionalism

•improve customer understanding

•accelerate workorder generation

They are one of the core workflow tools within MLS 2026.

Recommended Best Practices

When building Labor Glossaries:

•Use clear, professional descriptions

•Avoid abbreviations

•Use consistent formatting

•Organize codes logically

•Use ALL CAPS for service titles

•Standardize repetitive procedures

•Use linked codes for maintenance packages

•Review and update descriptions regularly

Recommended Companion Sections

This section works closely with:

•Glossary Concepts & Coding Structure

•Parts Pick Lists

•Kits

•Workorders

•Estimates and Invoices

•Labor Pricing

•Payroll Labor Tracking

•Service Recommendations

Together, these sections provide a complete labor automation and workorder generation workflow within MLS 2026.