The Glossary System enables MLS 2026 users to create highly detailed workorders using simple shortcut codes. Instead of repeatedly typing:

•labor descriptions

•service procedures

•repetitive parts lists

•maintenance packages

the operator can enter:

👉 a simple glossary code

and the system automatically inserts the associated information into the workorder.

This dramatically improves:

•speed

•consistency

•professionalism

•training efficiency

•customer communication

throughout the entire service writing process.

The Three Main Glossary Components

The Glossary System consists of:

1.Labor Glossaries

2.Parts Pick Lists

3.Kits

Together, these allow complex workorders to be assembled with only a few keystrokes.

Labor Glossaries

Labor Glossaries contain:

•detailed service descriptions

•labor times

•pricing information

•operation notes

A labor glossary may contain:

👉 up to 30 lines of descriptive text.

These entries are added directly to the workorder and may then be:

•edited

•customized

•expanded

for the specific customer and repair situation.

Parts Pick Lists

Parts Pick Lists allow:

👉 groups of inventory parts

to be added to a workorder using:

👉 a single code.

Each Pick List may contain:

👉 up to 50 inventory parts.

This is especially useful for:

•maintenance packages

•repetitive repairs

•standard service operations

Kits

Kits combine:

•Parts Pick Lists

and

•Labor Glossaries

under:

👉 one master Kit code.

A single Kit may contain:

•up to 6 Parts Pick Lists

•up to 6 Labor Glossary entries

This allows extremely complex workorders to be created almost instantly.

A Kit can therefore insert:

•up to 300 parts

and

•up to 180 lines of labor description text

using:

👉 one Kit code.

Why Glossaries Are Important

Glossary systems:

•speed workorder writing

•improve consistency

•reduce typing errors

•improve employee training

•standardize service descriptions

•improve customer confidence

They are particularly valuable in businesses that repeatedly perform:

•similar services

•maintenance procedures

•standardized repairs

Glossary Code Structure

Glossary codes may contain:

👉 up to 15 characters.

The same coding structure may be used for:

•labor glossaries

•parts pick lists

•kits

without conflict.

MLS 2026 ships with a comprehensive default glossary structure, but management may:

•modify

•expand

•replace

the system entirely if desired.

Recommended Coding Structure

The standard MLS Glossary structure uses:

👉 six-character labor codes

organized into three levels:

Position	Meaning
1–2	Service System
3–4	Service Group
5–6	Specific Service

This creates a highly organized and logical service hierarchy.

Example Structure

System Level

The first two characters identify:

👉 the major service system.

Examples:

•BR = Brakes

•EL = Electrical

•EN = Engine

•CO = Cooling

•SU = Suspension

Group Level

The next two characters identify:

👉 the service group within the system.

Examples under:

👉 BR (Brakes)

might include:

•DB = Disc Brakes

•DR = Drum Brakes

•HS = Hydraulic System

Service Level

The final two characters identify:

👉 the specific service operation.

Examples:

•pad replacement

•rotor resurfacing

•brake inspection

•hydraulic repair

Additional characters may also be added for:

•manufacturer-specific services

•model variations

•special operations

if desired.

Why This Structure Works

This organization mirrors the way service personnel naturally think about repairs:

👉 System

→ Group

→ Specific Service

This makes:

•searching faster

•training easier

•glossary maintenance simpler

especially for new employees.

Lookup Function

One of the most powerful features of the Glossary System is:

👉 the automatic lookup structure.

When:

👉 the right mouse button

is pressed during glossary entry:

the system opens a guided selection process.

Step 1 — Select System

The system first displays:

👉 the Service Systems list.

The operator highlights the desired category and presses:

•Enter

Step 2 — Select Group

MLS 2026 then displays:

👉 the Groups

within the selected System.

The operator highlights the desired Group and presses:

•Enter

Step 3 — Select Service

The system then displays:

👉 the specific labor glossary entries

available within that Group.

Selecting the desired operation inserts it directly into the workorder.

Benefits Of The Lookup System

The lookup process allows:

•even inexperienced service writers

•counter personnel

•office staff

to quickly create:

•detailed

•accurate

•professional

workorders with minimal training.

Planning Your Glossary Structure

Before creating glossary entries:

👉 management should carefully plan the coding structure.

A good glossary structure:

•speeds workflow

•improves consistency

•simplifies searching

•reduces duplicate entries

It is strongly recommended that businesses:

•divide operations into logical systems

•organize groups carefully

•use consistent naming conventions

before building large glossary databases.

Recommended Best Practices

When building Glossary systems:

•Keep codes logical and consistent

•Group services naturally

•Avoid duplicate descriptions

•Standardize common operations

•Build Pick Lists for repetitive repairs

•Use Kits for maintenance packages

•Train employees on lookup procedures

•Review glossary organization periodically

Recommended Companion Sections

This section works closely with:

•Labor Glossary Setup