MLS 2026 Fully Integrated Accounting > Banking > Banking Troubleshooting Flowchart

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SOMETHING LOOKS WRONG IN BANKING

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WHAT KIND OF PROBLEM IS IT?

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BALANCE ISSUE? CHECK ISSUE? DEPOSIT ISSUE?

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BANK BALANCE DOESN'T MATCH

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Was reconciliation performed?

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NO YES

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Run Reconciliation Verify:

and clear checks • Deposits

• Service Charges

• Interest

• Edited Checks

• Outstanding Checks

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Run Outstanding Checks Report

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Old uncleared checks?

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YES NO

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Reconcile or Void Run Bank Resum

checks properly to recalculate totals

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BALANCE ISSUE RESOLVED

CHECK PROBLEMS

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WHAT TYPE OF CHECK ISSUE?

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PRINTING ERROR? WRONG CHECK? CAN'T FIND CHECK?

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CHECK PRINTING ERROR

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Open Check Editor

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Select Tools → Reprint

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Reprint check on plain paper first

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CHECK REPRINTED

WRONG OR DUPLICATE CHECK

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Highlight check

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Select Tools → Void

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Verify:

• Bank totals

• G/L totals

• A/P or Payroll totals

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CHECK VOIDED

MISSING CHECK

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Run Check History Report

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Search wide date range

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Check moved to history?

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YES NO

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Check History Review:

contains record • wrong bank account

• wrong date range

• voided checks

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CHECK LOCATED

DEPOSIT PROBLEMS

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WHAT TYPE OF DEPOSIT ISSUE?

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DEPOSIT MISSING? WRONG AMOUNT?

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MISSING DEPOSIT

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Open Deposits / Charges

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Enter:

• Amount

• Date

• Source

• G/L Accounts

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Save transaction

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DEPOSIT RECORDED

WRONG DEPOSIT AMOUNT

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Open Transaction Edit

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Correct:

• Amount

• Date

• G/L Accounts

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Verify bank totals and G/L totals

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DEPOSIT ISSUE RESOLVED

GENERAL LEDGER MISMATCH

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Run Ledger Analysis

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Review:

• Bank postings

• Edited checks

• Deposits

• Service charges

• One-sided entries

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Correct posting errors

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Re-run Ledger Analysis

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LEDGER ISSUE RESOLVED

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