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<< Click to Display Table of Contents >> Navigation: Support Services > Notes,Bulletins, and Product Information |
MasterLink Software distributes important operational information to clients through an integrated Notes and Bulletins system designed to provide immediate communication regarding critical updates and operational concerns.
These bulletins are uploaded directly to the MasterLink Software servers and are automatically detected by the MLS update system.
When a new bulletin is available:
•The system downloads the notification automatically
•A popup alert is displayed to users
•The alert remains active until the bulletin has been reviewed
This ensures that important operational information is not overlooked.
The bulletin system is reserved strictly for:
•Critical operational information
•Important software updates
•Program refinements
•Bug notifications
•Security or compatibility concerns
•Essential workflow changes
MasterLink Software does NOT use this system for:
•Advertising
•Marketing promotions
•Random articles
•Unrelated announcements
Every bulletin is intended to provide information that directly impacts the daily operation of MLS or the businesses that rely upon it.
MasterLink Shop Writer began development in 1982 based on direct input from service shop owners in Southern California.
As the software expanded throughout:
•The United States
•Canada
•Multiple service industries
the development philosophy remained unchanged:
The MLS system continues to evolve through:
•User suggestions
•Operational observations
•Industry changes
•New technology
•Practical daily experience from active service centers
Suggestions from clients are reviewed continuously by the development team and frequently translated into:
•New features
•Workflow improvements
•Performance enhancements
•Interface refinements
•Additional automation tools
Because MLS includes automated updating capabilities, clients are often able to receive:
•New features
•Refinements
•Bug corrections
•Operational improvements
within days of development completion.
This allows MasterLink Software to respond rapidly to changing business and operational requirements.
In addition to system bulletins, MasterLink Software maintains an online BLOG containing:
•New feature announcements
•Version release notes
•Refinement summaries
•Development updates
•General operational information
The BLOG serves as an ongoing information source for users who wish to remain informed regarding continuing MLS development.
Most BLOG entries are intentionally brief and focused on:
•What changed
•Why it matters
•How it improves operations
You may access the BLOG in two ways:
Select the BLOG option from the Help menu.
Visit:
MasterLink Software
or
Auto Shop Writer
and select the BLOG option from the menu.
Because bulletins often involve:
•Operational changes
•Important corrections
•Immediate concerns
they should always be reviewed as soon as possible.
Frequent review of the BLOG helps users:
•Learn about new features
•Improve workflow efficiency
•Understand refinements
•Stay informed about MLS development
Many MLS improvements originate directly from user feedback.
Users are encouraged to continue submitting:
•Suggestions
•Workflow ideas
•Operational concerns
•Enhancement requests
through the integrated support and reporting systems.
MasterLink Software has always viewed MLS as a partnership between:
•Experienced developers
•Active service professionals
•Real-world operational requirements
The Notes, Bulletins, BLOG, and automated update systems all exist to maintain that relationship and ensure clients always have access to the most current tools and information available.