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<< Click to Display Table of Contents >> Navigation: MLS 2026 Fully Integrated Accounting > Payroll > Payroll Troubleshooting Flowchart |
┌─────────────────────────┐
│ PAYROLL PROBLEM ? │
└────────────┬────────────┘
│
┌─────────────────┴─────────────────┐
│ │
Payroll Totals Wrong? Payroll Will Not Process?
│ │
┌─────────┴─────────┐ ┌───────────┴───────────┐
│ │ │ │
Review Employee Review Timeclock Prior Payroll Open? Gross Pay Missing?
Setup Data Records │ │
│ │ ┌─────────┴─────────┐ │
│ │ │ │ │
Check Pay Methods Verify Hours Run Payroll Recalculate Run Gross Pay
& Commission & Overtime Accounting Prior Period Processing
│ │
└─────────┬─────────┘
│
Recalculate Gross Pay
│
▼
Review Payroll Totals Again
────────────────────────────────────────────────────────────────────
┌─────────────────────────┐
│ TAX DEDUCTIONS WRONG ? │
└────────────┬────────────┘
│
┌─────────────────┴─────────────────┐
│ │
Incorrect Federal Tax? Incorrect State Tax?
│ │
┌──────────┴──────────┐ ┌───────────┴──────────┐
│ │ │ │
Verify Federal Review Employee Verify State Review Payroll
Tax Tables W-4 Information Tables Period Type
│ │ │ │
│ │ │ │
Verify Payroll Confirm Marital Review Formula Recalculate
Frequency Status & Exemptions Settings Deductions
│
▼
Recalculate Payroll
────────────────────────────────────────────────────────────────────
┌─────────────────────────┐
│ PAYCHECKS WON'T PRINT? │
└────────────┬────────────┘
│
┌─────────────────┴─────────────────┐
│ │
Printer Problem? Payroll Checks Missing?
│ │
┌──────────┴──────────┐ ┌───────────┴──────────┐
│ │ │ │
Test Plain Paper Verify Check Verify Gross Verify Payroll
Alignment Format Setup Pay Processed Deductions Done
│ │ │ │
│ │ │ │
Verify Printer Check Number Recreate Checks Process Payroll
& Forms Sequence Checks
│
▼
Reprint Checks
────────────────────────────────────────────────────────────────────
┌─────────────────────────┐
│ TIMECLOCK PROBLEMS ? │
└────────────┬────────────┘
│
┌─────────────────┴─────────────────┐
│ │
Hours Incorrect? Missing Time Entries?
│ │
┌──────────┴──────────┐ ┌───────────┴──────────┐
│ │ │ │
Review Check-In Verify Payroll Add Manual Edit Existing
/ Check-Out Date Range Timecard Timecard
│ │ │ │
│ │ │ │
Remove Duplicate Recalculate Save Changes Recalculate
Entries Gross Pay Gross Pay
│
▼
Review Payroll Again
────────────────────────────────────────────────────────────────────
┌─────────────────────────┐
│ ACCOUNTING OUT OF │
│ BALANCE ? │
└────────────┬────────────┘
│
┌─────────────────┴─────────────────┐
│ │
Payroll Totals Wrong? G/L Posting Errors?
│ │
┌──────────┴──────────┐ ┌───────────┴──────────┐
│ │ │ │
Verify Payroll Run Payroll Verify G/L Run G/L
Accounting Reports Defaults Analysis
│ │ │ │
│ │ │ │
Compare Payroll Review Tax & Check Missing Correct Invalid
vs General Deduction Totals Accounts Accounts
Ledger
│
▼
Reprocess If Needed
────────────────────────────────────────────────────────────────────
┌─────────────────────────┐
│ YEAR-END / W-2 ISSUES? │
└────────────┬────────────┘
│
┌─────────────────┴─────────────────┐
│ │
Totals Incorrect? Forms Won't Align?
│ │
┌──────────┴──────────┐ ┌───────────┴──────────┐
│ │ │ │
Review Quarterly Verify Payroll Test On Plain Verify Printer
Reports Closing Timing Paper Alignment
│ │ │ │
│ │ │ │
Compare Payroll Confirm Final Adjust Forms Reprint Forms
Tax Reports Payroll Done
│
▼
Recalculate Reports
────────────────────────────────────────────────────────────────────
┌─────────────────────────┐
│ STILL HAVING PROBLEMS? │
└────────────┬────────────┘
│
┌────────────┴────────────┐
│ │
Print Payroll Reports Backup Your Data
│ │
└────────────┬────────────┘
│
Review Setup Carefully
│
▼
Contact Your Accountant
or Technical Support