Issuing Card Credits

To issue a credit, go to the Accounting -> Merchant Services -> Issue Credit option and click on it.

A dialog will popup showing you a list of workorders with credit card transactions.  Select the charge you want to reference and click on the Accept button.

The program will then ask for the amount to credit.  You cannot issue a credit greater then the amount of the transaction.

Auto Shop Writer does not store the credit card information.  It has a transaction number, and that is sent to the merchant services computer, and it will apply the credit against that charge.

Be very cautious about issuing credits.  This can be a source of costly scams !