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How do I delete a workorder ?  

 

Actually we recommend you DO NOT delete a workorder.  If you get audited, it will appear that you may have pocketed the cash and removed it "for tax avoidance purposes".  We've seen some heavy fines levied because of this ruling by state and federal auditors.

 

You can delete the information ( parts, labor, etc ) if you want.  However, our suggestion is to add a labor item, in all capital letters, which states:  "THE CUSTOMER DECLINED TO HAVE THIS WORK COMPLETED AT OUR SERVICE CENTER".  Then have them sign it.  Thus, you can provide this if the "missing" invoice is ever questioned.

 

Also, if you start a workorder in error, you can always use it by assigning it to the right vehicle/customer, and putting in the correct entries ( parts, labor, etc. )