<< Click to Display Table of Contents >> Navigation:  Trouble Shooting > MLS Error Log File

 

All errors that are recorded in the system are saved in the file  ERROR.LOG.  The information may be quite detailed, but it does provide MasterLink with the specific information necessary to find the exact problem encountered.

 

Here is a sample of an error message in The MasterLink Shop Writer:

 

 

Application

The information provided in this section tells us the location the program, when the error occured, and its type.

  Path and name: D:\VERSION6\V6WIN\WEMS6.EXE

  Size:   652,800 bytes

  Error ocurred at: 04/27/99, 20:16:16

  Error description: Error BASE/1110  Argument error: SUBSTR

  Args:

    [   1] = U  

    [   2] = N  

    [   3] = N  

 

Stack Calls

This is the most critical section.  It tells us exactly which "subroutine" and line of the program had the error.  It may seem misleading because the first two lines of this example refer to the error handling routine.  However, on line 3 we see that the error actually occured in the function PARSCH, on line 1260.  Based on the infromation from the Application section, we know it is a SUBSTR error.  The program staff can now determine exactly what caused the error, and advise the user how to work around the problem.

  Called from LOCKERRHAN(0)

  Called from (b)INITHANDL$(0)

  Called from PARSCH(1260)

  Called from (b)PRO1040(161)

  Called from TBUTTON:CLICK(0)

  Called from TBUTTON:HANDLEEVEN(0)

  Called from SENDMESSAG(0)

  Called from TDIALOG:COMMAND(0)

  Called from TDIALOG:HANDLEEVEN(0)

  Called from DIALOGBOX(0)

  Called from TDIALOG:ACTIVATE(0)

  Called from PRO1040(359)

  Called from (b)PRO1000(172)

  Called from TBUTTON:CLICK(0)

  Called from TBUTTON:HANDLEEVEN(0)

  Called from SENDMESSAG(0)

  Called from TDIALOG:COMMAND(0)

  Called from TDIALOG:HANDLEEVEN(0)

  Called from DIALOGBOX(0)

  Called from TDIALOG:ACTIVATE(0)

  Called from PRO1000(205)

  Called from (b)PRO100M(103)

  Called from TWBROWSE:LDBLCLICK(0)

  Called from TWBROWSE:LDBLCLICK(0)

  Called from TWBROWSE:HANDLEEVEN(0)

  Called from DIALOGBOX(0)

  Called from TDIALOG:ACTIVATE(0)

  Called from PRO100M(108)

  Called from (b)MAIN(110)

  Called from TBTNBMP:CLICK(0)

  Called from TBTNBMP:LBUTTONUP(0)

  Called from TBTNBMP:HANDLEEVEN(0)

  Called from WINRUN(0)

  Called from TWINDOW:ACTIVATE(0)

  Called from MAIN(162)

 

DataBases in use

It is also helpful to know exactly which databases are in use, the indexes that are available, and which one is active.  In this case the file EPRORD was being used, and the pending work index was being used.  We also know that there are 11 open data files, plus all of their associated indexes.

 1: => DB001                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

       1      20263      .F.   .F.

 

    Indexes in use                        TagName

          upper(ordcom)                      EPRCOM

          upper(vehlic)                      EPRVLI

          upper(vehlic)+wrkord               EPRALI

          paydat                             EPRPDT

       => wrkord                             EBAORD

          wrkord                             EPRORD

 

 2:    DB002                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

       1          1      .F.   .F.

 

    Indexes in use                        TagName

 

 3:    DB003                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

      17         20      .F.   .F.

 

    Indexes in use                        TagName

       => charge                             ERFLAB

 

 4:    DB004                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

       1         19      .F.   .F.

 

    Indexes in use                        TagName

       => upper(cstmec)                      ELACST

 

 5:    DB005                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

       8      98985      .F.   .F.

 

    Indexes in use                        TagName

       => wrkord+STR(relpos,4)               EPRPLM

 

 6:    DB006                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

       5        250      .F.   .F.

 

    Indexes in use                        TagName

          acpnum                             AAPVEN

       => upper(acpcom)                      AAPCOM

 

 7:    DB007                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

    1451      22970      .F.   .F.

 

    Indexes in use                        TagName

       => upper(glscod)+ glsyer + UPPER(glsmaEGLSLT

 

 8:    DB008                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

       1        249      .F.   .F.

 

    Indexes in use                        TagName

       => upper(glscod)                      EGLSLA

 

 9:    DB009                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

    1149      10810      .F.   .F.

 

    Indexes in use                        TagName

       => upper(invnum)                      EINNUM

          upper(invdes)+upper(invnum)        EINDES

          upper(invcod)                      EINCRS

          upper(invnum)                      EINSTK

          upper(invdes)+upper(invnum)        EINSDE

          upper(invloc)+upper(invnum)        EINLOC

          upper(invnum)                      EINCAT

          upper(invdes)+ upper(invnum)       EINNDE

 

10:    DB010                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

       8      56212      .F.   .F.

 

    Indexes in use                        TagName

          wrkord                             EPRPAR

       => filnum                             EPRPAL

          upper(parnum)                      EPRIPA

          wrkdat                             EPRIPD

 

11:    DB011                              RddName: _DBFCDX

    ==============================

    RecNo    RecCount    BOF   EOF

       1      42773      .F.   .F.

 

    Indexes in use                        TagName

          wrkord                             EPRLAB

     => filnum                             EPRLAL

          wrkdat                             EPRLDT